New tenants moving in this September?
Thursday, August 13, 2015
Let us help with five handy tips
We find that a smooth and well planned changeover is key to fostering a good relationship with new tenants and ensuring that outgoing tenants leave our clients’ properties in the best possible condition. If you’re managing a changeover, here are five tips to ensure things go smoothly:
Arrange the check out at least two weeks before it will happen and let your tenants know. This will give them a chance to be present at the checkout and enable them to address any issues to minimise the likelihood of deposit deductions.
If you had the property professionally cleaned before the tenants moved in ask the company you used to contact the tenants and offer their services. That way the tenants know they will be leaving the property as they found it.
If you attend the checkout yourself this is a good opportunity to agree any deposit deductions with your out-going tenant. If you do make sure you do this in writing.
It is always a good idea to carry out any essential maintenance between tenancies. If you do this after the checkout report make sure you keep evidence of the works that have been carried out.
If in doubt, or to save yourself valuable time, a lettings agent can manage the checkout and check in process for you. Alternatively a professional inventory company will just complete the inventory for you.